Privacy

Privacy Policy 

This Privacy Policy sets out how lipreadingclass.co.uk uses and protects any information that you give when using this website or engaging with its services. 

1. Purpose of This Policy 

This policy outlines how lipreadingclass.co.uk complies with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection legislation. It explains what data is collected, how it is used, how it is protected, and your rights. 

2. Who We Are 

lipreadingclass.co.uk is a UK-based provider of online lipreading and hearing loss management classes and workshops. 

3. What Information We Collect 

We may collect and process the following personal information: 

- Name and contact details (e.g. email address) 

- Enrolment details 

- Information relating to hearing loss, if voluntarily provided to support your learning - Records of your communications with us 

- Payment information (processed securely via third-party providers) 

4. How We Use Your Information 

Your data is collected to: 

- Provide you with classes, services, and support 

- Process bookings and payments 

- Communicate with you about your sessions 

- Improve and personalise services 

- Comply with legal or regulatory obligations 

5. Legal Basis for Processing 

We process personal data based on one or more of the following:

- Your consent 

- The necessity to perform a contract 

- Compliance with a legal obligation 

- Legitimate interests, such as managing the business or improving services 

6. How Your Data Is Stored and Protected 

All data is stored securely. Electronic data is held on password-protected devices and accounts. We use secure third-party services (e.g. Zoom, PayPal) that comply with UK GDPR. 

7. Sharing Your Data 

We do not sell or share your data with third parties unless: 

- Required by law 

- Necessary to fulfil our contract with you (e.g. processing payments) 

- You have given explicit consent 

8. Your Rights 

You have the right to: 

- Access the personal data we hold about you 

- Request correction of inaccurate information 

- Request deletion of your data 

- Object to or restrict data processing in certain circumstances 

- Withdraw your consent at any time 

To exercise your rights, please contact us using the contact details provided on the website. 

9. Retention 

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. 

10. Cookies 

This website may use cookies to enhance user experience and collect standard usage information. By using the site, you agree to the use of cookies unless you disable them via your browser settings. 

11. Third-Party Links 

Our site may contain links to other websites. We are not responsible for the privacy practices of such other sites. 

12. Changes to This Policy 

This policy may be updated from time to time. Any significant changes will be posted on this page. 

13. Contact 

If you have any questions or concerns about this policy or your personal data, please contact us via the email address listed on the lipreadingclass.co.uk website. 

Last updated: Feb 2026